Courses

Short, practical courses for every stage of your move. The first lessons of most courses are open to everyone — no account needed.

• Before You Arrive

  A complete absolute-beginner kickstart for newcomers in the weeks before they land. Covers the English alphabet and sounds, numbers 0-20, the first 20 must-know words, Canadian weather, Canadian money, packing, documents, and the survival phrases ('I need...') that will get you through your first day at the airport.

  13 lessons · 3 open to everyone · About 4 hours · Level: CLB Literacy–1

• Your First 24 Hours in Canada

  A practical, step-by-step walkthrough of the most stressful day of any immigrant's life. Arrival, customs, immigration, getting to your destination, finding somewhere to sleep, your first meal, your first phone call, and what to do in an emergency. Listening and speaking practice help you get ready for these conversations before they happen.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB Literacy–2

• Canadian Survival Phrases

  Memorize the words that get you through groceries, transit, signs, phone calls, time and dates, and the dreaded phone menu. Built for newcomers who need a Canadian-English phrasebook with the polite tone built in — 'sorry', 'excuse me', 'could you please', and 'have a nice day'.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 1–2

• Essential English Grammar for Newcomers

  Grammar without the textbook. The minimum useful set: 'I am / you are / he is', 'I have / I need / I want', question words, this/that, simple present, negatives, possessives, prepositions, and 'can / can't'. Every rule paired with the real-life situation it unlocks — talking about your day, asking for things, saying no politely.

  13 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 1–2

• First 130 English Words for Life in Canada

  About 130 useful English words for a newcomer's first weeks: body and health, family, colors and sizes, food, clothing, home, jobs and feelings. Pure pre-arrival vocabulary practice. Settlement-context usage of these words is taught in Life in Canada Foundations.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB Literacy–1

• Literacy Foundations

  For adults who are just starting to read and write in English. Hold a pen, learn the letters and numbers, write your name, sound out simple words and read your first sentences.

  8 lessons · 3 open to everyone · About 2.5 hours · Level: CLB Literacy–1

• Foreign Credential Recognition (FCR) 101

  If you trained as a doctor, nurse, engineer, teacher, accountant, or tradesperson outside Canada, your license does not automatically work here. This course explains what 'credential recognition' means, who decides, what it costs, and how to start your file from your home country before you arrive.

  8 lessons · 3 open to everyone · About 3 hours · Level: CLB 5–7

• Country-of-Origin Orientation

  A country-aware orientation course. The lesson skeleton is the same, but the examples are pulled from the top ten source countries for Canadian newcomers — India, the Philippines, Nigeria, China, Pakistan, Iran, Ukraine, Eritrea, Syria, and Brazil. Every newcomer recognises themselves somewhere in this course.

  9 lessons · 3 open to everyone · About 3.5 hours · Level: CLB 5–7

• Pre-Departure Financial Setup

  Plan your money before you fly to Canada. Learn about settlement funds and proof of funds. See how exchange rates work, and how banks and money-transfer services are different. See estimated first-month costs in six cities. Learn how to start a Canadian bank account from your home country.

  8 lessons · 3 open to everyone · About 3 hours · Level: CLB 2–3

• Advanced Canadian Pronunciation: Linking, Reductions & Rhythm

  For CLB 7-8 learners. Focuses on advanced features that distinguish near-native speakers — linking words together, reduced forms in connected speech, sentence rhythm, Canadian rising intonation. Foundational pronunciation (vowels, consonants, basics) is taught in Pronunciation for Everyday Clarity.

  9 lessons · 3 open to everyone · About 3 hours · Level: CLB 7–8

• Banking & Credit in Canada

  Canadian banking from day one. Open a chequing and savings account, understand fees and minimum balances, get and use your first Canadian debit and credit card, build a credit score from zero, send and receive Interac e-Transfers, and recognise the most common bank-related scams targeting newcomers. Includes dialogues at the bank so you hear how these conversations go.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 4–5

• Canadian Resume & Cover Letter

  Most newcomer resumes are written for the wrong country. This course rebuilds yours for Canada. Learn the Canadian resume format (achievement-based, not duty-based), strong action verbs, how to translate international experience for Canadian recruiters, how to tailor a resume to a specific job, how to write a compelling professional summary, and how to write a Canadian cover letter that opens with the role and closes with confidence.

  9 lessons · 3 open to everyone · About 3.5 hours · Level: CLB 5–6

• Canadian Social Norms & Values

  Canadians have unwritten rules. This course makes them visible: when to say 'sorry', how big a tip to leave, what counts as being late, how close to stand, what makes a good neighbour, and how Canada's values of diversity, gender equality, and LGBTQ+ respect show up in everyday interactions. Built around real situations every newcomer will face.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 4–5

• Computer & Smartphone Basics

  A true beginner's tour of the smartphone and computer. Power on, swipe and tap, type, take a photo, screenshot, find your files, change settings, connect to WiFi, install an app, and recognise the most common 'something's wrong' moments. Designed for newcomers who have never owned a smartphone or used a computer in English.

  11 lessons · 3 open to everyone · About 3.5 hours · Level: CLB 2–3

• Construction Site Basics

  An orientation for newcomers on a Canadian construction site — residential, commercial, or industrial. Construction vocabulary, your role on the site, the required PPE (hard hat, safety glasses, steel toes, high-vis, harness), site safety rules under provincial OHS Acts, hand and power tools, imperial and metric measurements, reading a tape measure to 1/16", communicating with the crew and foreman, and identifying common hazards.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 3–4

• Credential Evaluation & Provincial Certification

  Teaching certification is provincial. The Ontario College of Teachers and Alberta Education assess your credentials themselves; WES is for immigration, not for the OCT. This course shows who certifies where, what WES, IQAS and TQS really do, and how to meet a conditions letter.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 7–8

• Foreign Credentials & the CPA Pathway

  If you're an internationally educated accountant (CA from India, ACCA from UK/Pakistan, CMA from your home country, etc.), Canada has structured pathways. This course maps the assessment process, the Mutual Recognition Agreements that fast-track some credentials, and what to expect.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 7–9

• Getting Started in Food Service

  An entry-level orientation for newcomers starting work at a Canadian restaurant, café, or quick-service brand. Take a simple order, talk customers through the menu, ask the right allergy questions, work the cash, clean to Canadian standards, and survive a rush. Built for first-time food-service hires.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 3–4

• Getting Started in Retail

  An entry-level orientation for newcomers starting at a Canadian retail store — Walmart, Canadian Tire, Loblaws, Real Canadian Superstore, Shoppers Drug Mart, dollar stores, big-box electronics, or a local boutique. Greet customers, help them find what they need, ring a sale, listen to store announcements, watch for loss prevention, and stock a shelf. The grounding course for the retail track.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 3–4

• Getting Started in the Warehouse

  Orientation for newcomers starting at Amazon, Walmart DC, Sobeys, Canada Post, courier sortation centres, or a third-party logistics warehouse. Vocabulary for the floor, what your scanner does, how to pick and pack orders, basic safety rules, how to report a problem, productivity metrics (UPH), and what shift patterns and overtime look like in Canadian distribution.

  15 lessons · 3 open to everyone · About 5.5 hours · Level: CLB 3–4

• Getting Your Canadian Driver's Licence — G & Class 5 First

  How to get a driver's licence in Canada: graduated licensing in Ontario, BC, Alberta and other provinces, Canadian road rules and winter driving, exchanging a licence from home, and practice for the road test.

  6 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 4–6

• Greetings & Introductions

  The opening course of Life in Canada Foundations. Build the muscle of meeting someone for the first time — saying hello, saying your name, asking where someone is from, naming countries and nationalities, and using the small polite words ('please', 'thank you', 'sorry') that Canadians notice. Includes practice at the welcome centre and classroom, where most newcomers will first need these phrases.

  12 lessons · 3 open to everyone · About 4 hours · Level: CLB 1

• Introduction to Healthcare Work (PSW)

  The foundational PSW course. Activities of Daily Living (ADLs), dignity and privacy in care, infection control basics, vital signs vocabulary, reading a patient chart, reporting to the nurse, shift report (SBAR), falls prevention, and culturally sensitive care. Built for newcomers entering Personal Support Worker training or starting work in Canadian long-term care, retirement, or home care.

  15 lessons · 3 open to everyone · About 6 hours · Level: CLB 4–5

• Introduction to Hotel Work

  Orientation for newcomers starting work in Canadian hotels — large chain hotels, small inns and resorts. Hotel vocabulary, departments and how they connect, greeting guests, the check-in process from start to finish, handling guest requests at the front desk and on the phone, the check-out process, basic safety and security, and how to handle a guest complaint calmly and politely.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 4–5

• Introduction to Manufacturing

  Orientation for newcomers entering Canadian manufacturing — auto parts, food processing, plastics, electronics, aerospace, pharma. Plant vocabulary, your role on the floor, manufacturing safety, following Standard Operating Procedures (SOPs), basic machine operation, performing in-process quality checks, communicating with your team, giving a clean shift handover, and understanding productivity metrics (OEE, scrap rate, downtime).

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 3–4

• NCAS & Credential Assessment for IENs

  If you trained as a nurse outside Canada and want to work as an RN/RPN in Canada, your credentials must be reviewed — in most provinces through the National Nursing Assessment Service (NNAS) or another approved credential-assessment service — and in some provinces you also take a clinical competency assessment (Inspire Global Assessments, formerly NCAS). This course walks through the steps: documentation, assessment, decisions, and what to do at each outcome.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 7–9

• P.Eng Licensure — PEO, EGBC, APEGA Pathway

  P.Eng licensure is provincial — PEO (Ontario), EGBC (BC), APEGA (Alberta). Each has its own application, academic review, work experience review, and professional practice exam (the NPPE outside Quebec). This course is the navigation map for IEEs.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 7–9

• Pre-Literacy Mechanics

  The very first steps in writing English, for adults who have never used the English alphabet. Hold a pencil, form every capital and small letter, say the alphabet and write your first and last name.

  11 lessons · 3 open to everyone · About 3 hours · Level: Literacy

• Stepping Into Leadership

  The first-time-supervisor course for newcomers stepping up from individual contributor to team lead. Make the shift from worker to leader, delegate tasks well, give clear instructions, listen actively, motivate a team, run a team meeting, deal with a late employee, give constructive feedback, and meet the expectations placed on new Canadian supervisors.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 6–7

• The Canadian AI Ecosystem

  Canada is one of the global leaders in AI research — Toronto, Montreal, Edmonton — and increasingly in AI deployment. This course maps the Canadian AI ecosystem: the research institutes, the Canadian-headquartered AI companies, the foreign companies' AI offices in Canada, and where IEPs realistically fit.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 6–8

• The Canadian Tech Market

  Canadian tech is concentrated in Toronto-Waterloo, Vancouver, Montreal, and Calgary — but distributed work has changed the geography. This course maps the segments (FAANG-Canada, scale-ups, banks, government, consulting), pay realities, and what makes Canadian tech distinct from US, India, China, and European markets.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 6–8

• Working as a Cleaner in Canada

  Cleaning and janitorial work is one of the most accessible first jobs for newcomers — fast hiring, flexible hours, and steady demand. This course covers the vocabulary, the kinds of employers (commercial, residential, hospitals, schools), the difference between unionized and non-unionized work, and the common scams to avoid.

  6 lessons · 3 open to everyone · About 2 hours · Level: CLB 3–5

• Working in Canadian Childcare

  An introduction to working in a Canadian childcare centre: the roles and the language, how provinces license childcare, staff-to-child ratios, and what to expect on your first day as an educator assistant.

  6 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 4–7

• Your First Day at Work in Canada

  What happens on day one. Meet your team, hear your boss explain the schedule and the rules, ask the questions you'll be embarrassed to ask later, read the most common workplace signs and break-room conventions, and read your first Canadian pay stub. Built for new hires in every industry — retail, food, warehouse, hotel, factory, office.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 3–4

• AZ/DZ Written Test & MELT Vocabulary

  The language of commercial truck driving: what Mandatory Entry-Level Training (MELT) covers, air brakes and the Z endorsement, weights and securing cargo, and practice for the AZ written test.

  6 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 4–6

• Advanced English Vocabulary

  Move past textbook English into the vocabulary that fluent Canadians actually use. Essential phrasal verbs ('look up', 'come across', 'put off'), collocations that matter ('strong coffee, heavy rain'), word families and forms (productive, productivity, productively), formal vs. informal register, academic and business vocabulary, and the business jargon you'll hear daily in Canadian workplaces.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 7–8

• Advanced Warehouse Operations

  The next step up from entry-level. How a warehouse management system (WMS) works, how to receive a shipment from start to finish, how to run quality-control checks, how returns are processed, how to handle TDG-regulated hazardous materials, what cross-docking and direct-ship mean, how to communicate with dispatch, and how to participate in continuous-improvement (Kaizen, 5S) suggestions.

  14 lessons · 3 open to everyone · About 5.5 hours · Level: CLB 4–5

• Business Writing & Email

  Professional written communication in Canadian workplaces. Structure of a professional email, common email phrases that land politely, writing clear subject lines, replying and forwarding without confusion, meeting invitations with agendas, taking and circulating meeting notes, writing memos and reports, weekly status updates, hitting the right tone, and proofreading for the mistakes that lose credibility.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 6–7

• CELPIP-General Preparation

  Preparation for the CELPIP-General test, and for the CELPIP-General LS test for citizenship. Test overview and scoring; language proof for citizenship (many people don't need a new test); listening Parts 1, 2 and 4 with a practice test that also covers Parts 3 and 6; reading Parts 1, 2 and 3 with a practice test; both writing tasks (email, survey response); all eight speaking tasks, with extra speaking practice, fluency tips and pronunciation; and short listening and reading practice tests. Listening Part 5 (Discussion) and Reading Part 4 (Viewpoints) are not covered yet.

  17 lessons · 3 open to everyone · About 7.5 hours · Level: CLB 5–10

• Canadian Classroom Culture & Pedagogy

  Canadian classrooms are different from many international classrooms — quieter on hierarchy, louder on student voice, with deep equity expectations. This course covers what to expect, how parent communication works, and how to adapt your teaching style.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 7–8

• Canadian Job Search Strategies

  Where Canadian jobs actually live, and how to reach them. Decode job-posting vocabulary, use Indeed, LinkedIn, Job Bank and provincial sites effectively, take advantage of settlement-agency employment services and IEPs, work job fairs and informational visits, follow up after applying, and recognise the job scams targeting newcomers (advance-fee, fake recruiter, work-from-home re-shipping schemes).

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 5–6

• Canadian Nursing Regulatory Framework

  Beyond clinical skills, Canadian nursing operates within a specific regulatory and ethical framework: provincial colleges that license and discipline, the Canadian Nurses Association code of ethics, mandatory reporting laws, and the cultural-safety framework specifically for Indigenous health. This course covers what's unique to Canadian practice and how IENs adapt.

  4 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–9

• Canadian Tax Fundamentals for IEPs

  Canadian tax is the area where IEPs face the steepest learning curve — every country's tax law is different. This course covers the fundamentals: personal tax (T1), corporate tax (T2), GST/HST, payroll. Enough to understand the basics, recognize the patterns, and prepare for tax-specific exam questions.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 7–9

• Canadian Workplace Culture

  Every country has different workplace norms. In Canada, being on time is essential, dress codes are usually unwritten, feedback is given indirectly, teamwork is expected, and diversity matters. This course unpacks what 'normal' actually looks like in a Canadian workplace — what to wear, how to email, what 'I'd like you to think about this' really means, and what your rights as an employee are.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 4

• Cleaning Products, Chemistry & WHMIS

  Cleaning chemicals are a tool — but a tool that can hurt you. This course covers what each product actually does, the dilution math, the chemistry of what NOT to mix (bleach + ammonia can kill), the universal dwell-time rule, and how to read a Safety Data Sheet. Builds on the WHMIS lessons in Workplace Safety Basics but applies specifically to cleaners.

  6 lessons · 3 open to everyone · About 2 hours · Level: CLB 4–5

• Confirmatory Exams & Academic Equivalency

  Many IEEs must pass technical exams or coursework before they can be licensed — in Ontario, every internationally educated graduate writes PEO's technical exam program. This course covers the FE exam, technical exam options, and academic upgrading paths.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–9

• Credentials & Certifications That Open Tech Doors

  Tech doesn't have a single 'CPA' or 'RN' equivalent — but specific certifications signal Canadian-readiness, fill resume gaps, and open hiring conversations. This course maps the certifications that matter (AWS, Azure, GCP, security, PMP, Scrum) and helps you choose the right one for your situation.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Daily Routines, Transitions & Mealtimes

  The language of the childcare day — circle time, transitions, meals and snacks. Handle allergies and an EpiPen, prevent choking, include every family's food culture and tell parents about small accidents.

  6 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 4–7

• First Words & Sight Words

  The first words and signs you will see every day in Canada — STOP, EXIT, OPEN, washroom, bus stop — plus the days, the months, letter sounds and sounding out simple words, and your first sentences: I am, I have, I need.

  12 lessons · 3 open to everyone · About 3.5 hours · Level: Literacy

• Grocery & Supermarket Operations

  How a Canadian grocery store actually runs. Stock the produce bins, work the meat and deli counter, handle bakery and dairy, weigh and price items, do an inventory count, handle perishables, answer the questions customers ask all day ('where's the milk?', 'is this gluten free?'), explain points and coupons at checkout, and pick orders for online grocery pickup. Built around Loblaws/Sobeys/Metro/Walmart Grocery operations.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 3–4

• Housekeeping & Room Attendant Skills

  The skills of a housekeeping room attendant in a Canadian hotel. Cleaning to brand standard, hospital-corner bed-making, bathroom deep-clean, laundry and linen flow, lost-and-found procedures, minibar restocking, communicating with the front desk through the PMS or radio, turndown service, and WHMIS-compliant chemical handling. Built for entry-level housekeeping hires.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 3–4

• Internet & Email Essentials

  Use a web browser, search Google effectively, create and manage a Gmail account, send attachments, recognise spam and phishing, and write the kind of polite, well-formatted email that a Canadian government office or landlord will actually read. Includes hands-on practice writing a real email to a Service Canada or settlement office.

  10 lessons · 3 open to everyone · About 3.5 hours · Level: CLB 3

• ML Roles & Specializations

  AI/ML role titles are confusingly varied. Same title can mean different things at different companies. This course untangles the major role types, what each does day-to-day, and which fits your background.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Machine Operation & Maintenance

  Operating and maintaining production machines in Canadian plants. Identify common machine types (CNC, presses, injection moulders, robotics, packaging lines), use machine controls (HMI, PLC interfaces), run pre-operation checks, troubleshoot basic faults, report machine problems clearly to maintenance, support preventive maintenance, communicate during changeovers, recognise CNC basics, and follow machine-safety lockout/tagout (LOTO).

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 4–5

• Medical Terminology for PSWs

  The clinical language a Canadian PSW uses every shift. Body systems and the conditions they get, medications and dosage, pain assessment (PAINAD, NRS, FLACC), reading medical abbreviations and lab results, wound-care vocabulary, mental-health terms, and accurate chart documentation. Includes pharmacy communication for verifying medications and handling refills.

  14 lessons · 3 open to everyone · About 5.5 hours · Level: CLB 5

• Numbers, Money & The Alphabet

  Build numeracy and literacy together. Count to 100 in English, spell your name, hear and say phone numbers, and use Canadian money — coins, bills, prices on shelves, and what to say at the Tim Hortons counter. Includes practice writing numbers on Canadian forms (date, postal code, SIN) and reading prices with tax.

  12 lessons · 3 open to everyone · About 4 hours · Level: CLB 1

• Parenting & Education in Canada

  How the Canadian school system works (JK to grade 12), how to register your child, how to talk with teachers, what after-school activities are about, what childcare and daycare options exist, and the child-safety laws every parent must know — from car seats to leaving children at home alone. Includes practice for parent-teacher meetings and daycare phone calls.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 3–5

• Quick-Service Restaurant (QSR) Operations

  The specific skills for a quick-service restaurant — Tim Hortons, McDonald's, Subway, A&W, Mary Brown's, and the like. Speak through a drive-thru headset, take orders accurately at speed, upsell without pressure, handle returns and complaints, open and close the store, work the prep station, and manage a health-inspector visit. Built around the realities of Canadian QSR shifts.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 3–4

• Renting Your First Home in Canada

  Most newcomers rent before they buy. This course walks you through the whole process — searching listings, scheduling and going to a viewing, reading and signing a lease without surprises, understanding what tenants are legally entitled to in Canada, requesting repairs, setting up hydro/internet/insurance, and writing the polite emails that keep your relationship with your landlord smooth.

  10 lessons · 3 open to everyone · About 4 hours · Level: CLB 4–5

• Trades Vocabulary & Skills

  The shared vocabulary of skilled trades in Canada. Building materials (lumber dimensions, drywall, OSB, plywood), fasteners and hardware (screws, nails, anchors, bolts), reading simple blueprints, concrete work, framing terms, electrical and plumbing basics so you can talk across trades, describing a problem clearly, change-order language, and working safely in Canadian weather.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 4–5

• AI Portfolio, Kaggle & Project Strategy

  AI/ML hiring is portfolio-driven. Strong projects open more doors than strong resumes alone. This course covers what to build, how to present it (GitHub, blog, demos), how to use Kaggle strategically, and how to write up technical work for hiring managers.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Advanced English Grammar

  Master the grammar that lets you express nuance. All four conditional forms (zero, first, second, third — and mixed), reported speech, passive voice in the right moments, relative clauses and the subjunctive ('I wish I were...'), the four perfect tenses, and the famously tricky English article system. Each topic paired with writing and speaking practice.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 7–8

• Blueprint & Plan Reading

  How to read Canadian construction drawings. Understanding the drawing set (architectural, structural, mechanical, electrical, plumbing), reading floor plans, elevations, and sections, structural drawings, MEP drawings, the specifications book, finding information across multiple sheets, revision clouds and bulletin changes, and as-built drawings. Builds the literacy that separates a labourer from an apprentice.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 5–6

• CPA PEP & CFE — Structure and Strategy

  If you don't have an MRA, you'll do CPA PEP and the CFE. If you do have an MRA, you may still do parts of PEP. This course explains the structure, demand, and strategy — and the switch to a new CPA Professional Program from 2027 (the last CFE will be in September 2028).

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 8–9

• Canadian Interview Skills

  Canadian interviews are conversational, behavioural-question heavy, and end with salary. This course gives you the structure. Learn STAR (Situation, Task, Action, Result), prepare for the 20 most common Canadian interview questions, handle phone and video interviews professionally, dress appropriately for the industry, run a polished mock interview, negotiate salary respectfully, and write the thank-you email that closes the deal.

  10 lessons · 3 open to everyone · About 4 hours · Level: CLB 5–7

• Cash, POS & Transactions

  Cash-handling and POS operation for Canadian retail. Navigate the POS screen, process Interac debit, credit, contactless, and cash payments, handle returns and exchanges, apply gift cards and loyalty rewards, resolve price discrepancies, assist self-checkout customers, and balance your float at end of day. The transaction-mastery course for cashiers and customer-service desk staff.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 3–4

• Communication on the Cleaning Job

  Cleaning is solitary work, but you'll have brief, important conversations every shift — with building managers about a broken door, tenants who need access, security guards who don't recognize you, and your own supervisor when you find a problem. This course teaches the patterns: what to ask, how to escalate, and what to put in writing.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 4–5

• Community Life & Social Connection

  Loneliness is one of the biggest hidden challenges for newcomers. This course is about finding your community — the public library and its free programs, volunteering, Canadian holidays and how to participate, winter and summer activities that don't break the bank, making friends as an adult, and how to accept or decline a Canadian invitation politely.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 4–5

• Emergency Phrases & Safety

  The most important course in CLB 1. How to call 911, how to answer the dispatcher's questions, how to say which body part is hurt, how to say your address clearly enough that an ambulance can find you, and how to read medicine and safety labels. Built around real Canadian 911 dispatcher scripts — practiced in a calm classroom so the words come automatically in a panic.

  10 lessons · 3 open to everyone · About 4 hours · Level: CLB 1

• Engineering Job Search & Technical Interviewing

  EIT (Engineer in Training) is the work-experience phase under P.Eng licensure. This course covers job search, employer types, and the Canadian engineering interview format.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–9

• Food Safety Certification Prep

  Most provinces require food businesses to have a trained, certified food handler on site — for example, Ontario's food handler certification or BC's FOODSAFE. The rules differ by province. This course teaches the principles tested: the temperature danger zone, personal hygiene, cross-contamination prevention, FIFO storage, safe cooking temperatures, allergen management, and cleaning vs. sanitizing — with a full practice test.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 4

• Forklift & Powered-Equipment Safety

  The English vocabulary, safe-operation, and inspection language behind certified forklift and powered-equipment training. Counterbalance, reach truck, order picker, walkie pallet jack, electric tugger — what they're called and how they're used. Pre-op inspection language, hand signals for spotters, safe loading and unloading, pedestrian safety, near-miss reporting, and battery/charging maintenance. (This course is English support — it does not replace operator training. In Ontario there is no government forklift licence: only a trained, competent worker may operate a forklift, and your employer must check your competence. Training often follows the CSA B335 standard. Rules differ by province.)

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 4–5

• Guest Services & Concierge

  Concierge and elevated guest services in Canadian hotels. Make compelling recommendations for restaurants and attractions, book reservations and coordinate transportation, plan a guest's day, handle special occasions (anniversaries, proposals, birthdays), service VIP and loyalty members at brand standard, resolve difficult situations, and serve multilingual guests with grace. The high-touch front-desk course.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 5–6

• IELTS General Training Preparation

  Complete IELTS General Training preparation. Test overview and scoring, all four listening parts (social conversation, monologue, academic discussion, lecture), all three reading sections, both writing tasks (letter, essay), all three speaking parts (introduction, long turn, discussion), and a study plan to hit your band score. Closes with full timed practice in each skill.

  13 lessons · 3 open to everyone · About 6 hours · Level: CLB 7–10

• NCLEX-RN & REx-PN Exam Prep for IENs

  The NCLEX-RN (RN) and REx-PN (RPN) exams are the final hurdle for IEN licensure in most Canadian provinces. Both are computer-adaptive, both demanding, both passable with the right preparation. This course covers what's tested, the prep resources that work, and exam-day strategy.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 8–9

• Numbers, Money & Measurement

  Count to 100, write the numbers 0 to 9 and get to know Canadian coins and bills. Read prices on labels, and hear and say how much something costs. Read kilograms, litres, centimetres and degrees Celsius.

  11 lessons · 3 open to everyone · About 3.5 hours · Level: Literacy

• Parent-Educator Daily Communication

  Talk with families every day at drop-off and pick-up: how Canadian centres share news with parents, and how to raise a concern or calm an upset parent without judgment.

  6 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 4–7

• Portfolio, Interview & The Tech Hiring Funnel

  Tech hiring follows a specific multi-stage process: recruiter screen → technical phone screen → on-site loop. Each stage has its own pass/fail logic. This course walks through the funnel: how to build a portfolio that opens doors, the recruiter screen, the technical screen (Leetcode-style or system design), and the multi-round on-site loop.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Pre-Trip Inspection, Hours of Service & ELD

  What a commercial driver must do and say every day: the pre-trip walk-around, the federal hours-of-service rules, using an electronic logging device (ELD) and handling a roadside inspection.

  6 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 4–6

• Presentations & Meetings

  Speak well in Canadian workplaces. Structure a presentation (problem-context-solution-ask), use clean presentation vocabulary, open with a hook, use visual aids that support not distract, transition smoothly between sections, handle Q&A without freezing, facilitate a meeting as the chair, participate effectively as a team member, and navigate the specific quirks of virtual meetings on Zoom/Teams/Google Meet.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 6–7

• Productivity Tools for Daily Life

  The free apps every newcomer needs in Canada — Google Docs to write a letter, Google Sheets to budget, Google Calendar for appointments, Google Maps for navigation, Zoom and Google Meet for medical and government appointments, WhatsApp for family, and translation tools for everything in between. Includes printing, scanning, and using your phone as a scanner.

  9 lessons · 3 open to everyone · About 3.5 hours · Level: CLB 3–4

• Quality Control & Inspection

  Quality control for Canadian manufacturing. Quality standards (ISO 9001, IATF 16949 for auto, GMP for pharma/food), measurement tools (calipers, micrometers, height gauges, CMM), how to use them correctly, classifying defects, writing a Non-Conformance Report (NCR), reading SPC charts and recognising trends, root-cause analysis with the 5 Whys, and meeting customer quality requirements (PPAP, AQL).

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 4–7

• Senior Care Communication

  Communication with cognitively-intact older adults — hearing-loss strategies, end-of-shift handover, chronic-pain conversations, family-member interactions. It also gives a first introduction to talking with people living with dementia; Course 6 (Dementia & Responsive Behaviours) goes deeper.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 4–6

• Taxes & Government Benefits

  Canada's tax system is also its benefits system — much newcomer support is paid through the CRA. This course teaches you to read a pay stub and a T4, apply for the Canada Child Benefit and the Canada Groceries and Essentials Benefit (which replaced the GST/HST credit in July 2026) in your first year, file your first return (with free tax-clinic options), understand how RRSP and TFSA room works, call the CRA without panic, and reply correctly to a CRA review letter. Figures checked for 2026 (July 2026 to June 2027); check canada.ca for the current amounts.

  14 lessons · 3 open to everyone · About 5 hours · Level: CLB 4–5

• The Language of Canadian Teaching

  Teachers use specific language patterns — instructions, encouragement, redirection, report cards. Each has Canadian conventions. This course builds the vocabulary and phrasing teachers need from day one.

  4 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Workplace Safety Basics

  Every Canadian worker has the right to a safe workplace. This course covers the core safety knowledge every new worker needs — the 9 WHMIS pictograms, supplier and workplace labels, how to read a Safety Data Sheet, when and how to use personal protective equipment (PPE), how to report a hazard, a spill or an incident, proper lifting and ergonomics, what to do in a fire or evacuation, and your rights to know, participate and refuse unsafe work. Examples are from Ontario; the course shows where other provinces' rules are.

  17 lessons · 3 open to everyone · About 6 hours · Level: CLB 4–5

• Academic English for College & University

  Academic English for newcomers in (or heading into) Canadian college and university programs. Academic vocabulary, note-taking strategies that work in fast lectures, the structure of academic writing, citing sources with APA/MLA, writing professional emails to professors, building academic essays and presentations, participating in class discussions, listening to academic lectures with confidence, and working in group projects.

  9 lessons · 3 open to everyone · About 3.5 hours · Level: CLB 7–8

• Basic Needs & Daily Essentials

  How to ask for and find the basic things you need every day in Canada. Vocabulary for hunger, thirst, illness, and tiredness; the layout and signage of Canadian grocery stores; how to find a specific item; how to visit a food bank with dignity; and the difference between 'I want' and 'I need' when speaking to landlords, settlement workers, and service providers.

  14 lessons · 3 open to everyone · About 5 hours · Level: CLB 1–2

• Border Crossing, Customs & FAST Card

  Cross-border trucking pays significantly more than domestic — but only if you can cross efficiently. This course covers the documentation (BOL, manifest, ACE/ACI), the conversation with CBP and CBSA officers, the FAST card application, and how PAPS/PARS speeds your crossings.

  4 lessons · 3 open to everyone · About 1 hour · Level: CLB 5–6

• Canadian Citizenship Test Preparation

  Complete preparation for the Canadian Citizenship Test based on IRCC's 'Discover Canada' study guide. Aboriginal peoples, Canadian history from early New France through Confederation to modern Canada, government and democracy, the three levels of government, rights and responsibilities, Canadian symbols, provinces, capitals, regions, time zones and geography, economy and notable Canadians. Closes with a full 20-question mock test.

  14 lessons · 3 open to everyone · About 5.5 hours · Level: CLB 5–7

• Canadian Media & Popular Culture

  Understanding pop-culture references is the difference between fitting in and feeling left out. Canada's news landscape (CBC, CTV, Global, local papers), the Big Five sports (hockey, basketball, baseball, football, soccer), Canadian musicians and TV, Canadian slang and idioms (eh, double-double, loonie, give'r), food culture, shopping culture, and what 'Canadian identity' really means in a multicultural country.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 5–6

• Child Development & Observation Language

  Describe how children grow and learn from birth to five: the milestones, Ontario's How Does Learning Happen? approach, and how to write clear observation notes for a child's portfolio.

  5 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 4–7

• Communicating with Your Boss

  Most Canadian managers expect their employees to speak up — about progress, problems, and goals. This course teaches the structured conversations every worker should master: understanding instructions, asking for clarification, reporting progress, calling in sick, requesting time off, receiving feedback without defensiveness, asking for a raise, raising a workplace problem, going to HR, writing a professional email, and preparing for a performance review.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 4–5

• Electrical & Plumbing Trade Communication

  Electrical and plumbing are regulated trades in Canada, and the work is inspected and language-heavy. The examples in this course are from Ontario; rules, codes and regulators differ by province. This course covers electrical vocabulary, plumbing vocabulary, lockout/tagout (LOTO) procedures, confined-space entry, Canadian Electrical Code (CEC) and provincial plumbing-code references, working with municipal inspectors, apprentice communication, requesting tools and materials properly, and safety documentation.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 5–6

• From Supply Teaching to a Permanent Contract

  Most IETs start with supply (occasional) teaching, move to LTOs (Long-Term Occasional), and eventually a permanent contract. This course walks the realistic path through the school-board hiring system.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 7–8

• Healthcare Safety Protocols

  The clinical-safety toolkit every Canadian PSW must master. Hand hygiene (5 moments) in depth, donning and doffing PPE, isolation precautions (contact, droplet, airborne), medication-safety basics, falls-prevention strategies, hospital emergency codes (Code Blue, Red, White, Black, etc.), safe patient handling (no-lift policy), and workplace-violence prevention with de-escalation skills.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 5

• Hotel Food & Beverage Service

  Food and beverage service across hotel outlets. Table service basics, taking restaurant orders, room service operations, bar and beverage service, wine service fundamentals, recommending drinks, banquet and event service for weddings and conferences, the busy hotel breakfast, and handling food allergies as a server. Smart Serve / serveur prudent principles embedded throughout.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 4–5

• Insurance & the Canadian Healthcare System

  Canadian healthcare is public — but not entirely. This course explains what your provincial health card covers and what it doesn't, how to find a family doctor (or what to do until you find one), how prescriptions work at a Canadian pharmacy, what an employer benefits plan typically includes (dental, vision, drugs, paramedical), and the insurance words you need for health, dental and vision plans.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 4–5

• Kitchen Communication

  How to work the back-of-house. Kitchen stations and equipment vocabulary, how to read a ticket, how to call and acknowledge orders ('heard, chef'), knife skills and recipe terms, how to communicate with servers, what to do when you cut or burn yourself, and the standard Canadian end-of-shift closing duties. Built for line cooks, prep cooks, and dishwashers.

  13 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 3–4

• Manufacturing Safety

  The full safety toolkit for Canadian manufacturing. Machine guarding (point of operation, light curtains, mats), WHMIS 2015 chemical safety, electrical safety and arc-flash awareness, confined-space entry, hot-work permits (welding, cutting, brazing), noise and hearing protection (dBA limits), ergonomics for repetitive work, and conducting a basic safety inspection. Aligned with provincial OHS Acts.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 4–6

• Networking & LinkedIn for Newcomers

  Up to 70% of Canadian jobs are filled through networks. This course teaches newcomer-friendly Canadian networking. Build a LinkedIn profile that gets you found, run informational interviews that lead to leads, work a networking event without dying inside, deliver an elevator pitch, find a mentor through TRIEC or an Immigrant Employment Council, and tap the hidden job market.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 5–7

• Professional Communication for IENs

  Beyond clinical knowledge, IENs need to master the communication style of Canadian nursing — direct but warm, advocacy-focused, evidence-based, patient-centred. This course teaches the specific patterns: SBAR for hand-offs, doctor-nurse communication norms, family meetings, and difficult conversations.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–9

• Responsible AI, Bias, & Canadian AI Governance

  As of September 2026, Canada has no AI-specific federal law in force: the proposed Artificial Intelligence and Data Act (AIDA) died with Bill C-27 in January 2025. Today the federal Voluntary Code, privacy law (PIPEDA) and human-rights law shape how companies deploy AI. Bias, fairness, and explainability are required topics in many AI roles. This course covers what IEPs need to know — and how to discuss it in interviews.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Retail Customer Service

  Canadian retail customer service from greeting to resolution. Open a conversation, listen actively, recommend the right product, handle complaints, manage difficult and angry customers without losing composure, take phone enquiries, set up rain checks and special orders, serve customers with accessibility needs and from diverse backgrounds, and juggle multiple customers at once. The customer-service capstone for retail front-line workers.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 4–5

• Shipping & Receiving

  How shipments arrive and leave a Canadian warehouse. Read a Bill of Lading (BOL), unload a truck, verify counts, read and apply shipping labels and documentation, load a truck safely, talk to drivers and carriers, file damage claims and discrepancies, and the basics of international shipping (CBSA, customs documents, INCOTERMS). Dock safety throughout.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 4–5

• Social Media & Online Safety

  How to use the social platforms newcomers depend on — Facebook community groups, Marketplace, YouTube, LinkedIn — without losing money or privacy. Three full lessons on the most common scams targeting newcomers: the CRA tax-arrest call, the fake IRCC/border-services threat, and job-offer and fake immigration consultant scams. Built on warnings from the Canadian Anti-Fraud Centre.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 3–4

• Specialty Cleaning — Healthcare, Food Service & Post-Construction

  Beyond general office and residential cleaning are higher-paid specialties: hospitals (EVS), food-service deep cleans, post-construction, biohazard remediation. Each has its own training, equipment, and language. This course is the map — what each niche requires and how to make the move.

  5 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 5–6

• Survival English Building Blocks

  For adults who can read their first English words. Learn polite words and family words, say who you are and where you are from, read a simple ID card and calendar, and ask people to repeat.

  8 lessons · 3 open to everyone · About 2 hours · Level: Literacy

• Workplace Communication for Accountants

  Beyond technical skills, IEP accountants need the communication style of Canadian practice — direct but warm, evidence-based, professionally skeptical, client-focused. This course teaches client meetings, audit-team conversations, written reports, and the soft skills tested on the CFE.

  2 lessons · 2 open to everyone · About half an hour · Level: CLB 8–9

• Workplace Communication for Engineers

  Canadian engineering workplaces have specific communication norms — design reviews, technical reports, stamping protocol, client communication. This course is the practical guide.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–9

• Workplace Communication for Tech IEPs

  Once you're hired, the next challenge: thriving in Canadian tech communication. Daily standups, code review etiquette, design docs, async-first written communication via Slack and email. This course covers the patterns that make IEPs effective from day one.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Workplace Conflict Resolution

  Canadian workplaces expect adults to handle conflict directly but respectfully. This course gives you the language. Types of workplace conflict, a 5-step difficult-conversation framework, I-statements that don't trigger defensiveness, de-escalation techniques, active listening in heated moments, mediating between two colleagues, knowing when to escalate to HR, writing an incident report, and handling cross-cultural misunderstandings without shame.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 6–7

• Audit, Internal Control & Risk English

  Canadian audit follows CAS (Canadian Auditing Standards) — adopted from ISA. Internal control follows COSO framework. Risk and materiality drive audit decisions. This course covers the specialized language IEP accountants need.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–9

• Behaviour Guidance & Positive Discipline

  Guide children's behaviour the way Canadian centres do — without punishment. Learn co-regulation, how to set a limit calmly, and every educator's legal duty to report a child who may need protection.

  7 lessons · 3 open to everyone · About 3 hours · Level: CLB 4–7

• Bridge to CLB 1

  The last step before CLB 1. Read and write a few sentences about yourself, follow simple instructions, ask for help in a store, read an appointment card and find the right box on a form.

  7 lessons · 3 open to everyone · About 2 hours · Level: Literacy

• Buying a Home in Canada

  From renter to homeowner is one of the biggest moves a newcomer family makes. This course walks through every step — calculating an honest down payment, getting pre-approved for a mortgage, choosing condo vs house, working with a real-estate agent (and what 'buyer's agent' means), the mortgage meeting, the offer, the inspection, and the closing day. Built on current Canadian rules — minimum down payment, stress test, First Home Savings Account.

  12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 5–6

• Canadian Idioms & Expressions

  Idioms are the difference between understanding the words and understanding the meaning. This course teaches the Canadian idioms newcomers will actually hear. Workplace idioms ('let's circle back', 'park that for now'), social idioms ('break the ice', 'fish out of water'), Canadianisms (loonie, toonie, double-double, give'r), sports metaphors (hockey-heavy), and weather expressions (raining buckets, cold snap, polar vortex).

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 7–8

• Career Growth & Promotion in Canada

  Once you have a Canadian job, how do you grow? This course covers the conversations and habits that move your career forward — preparing for a Canadian performance review, asking for a raise with data, asking for a promotion or new role, getting your foreign credentials recognised, responding to a job offer, mentoring others, and using settlement-stage benefits to fund continuing education.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 5–7

• Customer Service in Food Service

  Front-of-house customer service in Canadian restaurants. Greet customers warmly, describe menu items in compelling language, accommodate special requests, recommend dishes, handle complaints professionally, take phone and delivery orders, serve culturally diverse customers respectfully, serve alcohol responsibly (Smart Serve in Ontario; other provinces have their own training), and support catering and special events. The capstone for the food-service track.

  13 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 4–5

• Cybersecurity Vocabulary & Incident Communication

  Cybersecurity is one of the fastest-growing tech specialties in Canada. This course covers the vocabulary, frameworks, and incident response language IEPs need.

  4 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Digital Life in Canada

  The daily digital tasks of life in Canada — online banking and Interac e-Transfer, federal and provincial government websites, online shopping, food delivery and ride apps, booking medical and government appointments online, paying bills, and the transit apps in your city. Every lesson uses real Canadian sites and apps (RBC, TD, Service Canada, Skip, Uber, PRESTO, Compass).

  10 lessons · 3 open to everyone · About 4 hours · Level: CLB 3–4

• Dispatch, Shipper-Receiver Communication & Last-Mile

  Long-haul or last-mile, the people who can make or break your day are: dispatch, the shipper, the receiver, and (sometimes) the customer. This course teaches the communication patterns — texts, calls, status updates, problem-reporting — that build trust and keep work flowing.

  5 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 5–6

• End-of-Life Care

  Palliative and end-of-life care for PSWs. Recognise the signs of approaching death, communicate with compassion, support grieving families, respect cultural and religious end-of-life customs (Hindu, Sikh, Muslim, Christian, Jewish, Buddhist, Indigenous), care for yourself after a patient dies, complete post-mortem documentation, and support advance-care planning conversations.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 5–6

• Family, People & Community

  Family vocabulary for newcomers — immediate and extended family, possessives (my husband, her daughter, our parents), describing people, and the family questions you'll be asked at school, the settlement office, the doctor's office, and on government forms. The last lesson invites you to share a few sentences about your own family.

  11 lessons · 3 open to everyone · About 4 hours · Level: CLB 1–2

• Heavy Equipment & Site Operations

  Heavy-equipment and site-logistics communication for Canadian construction. Identify each major piece of heavy equipment (excavator, loader, skid-steer, backhoe, dozer, grader, crane), name parts and controls, give and receive standard hand signals for spotters and crane operators, run excavation safely (locate, shoring, trench protection), coordinate crane operations (lift plans, signal person), site logistics for deliveries and laydown, grading and earthwork vocabulary, two-way radio etiquette, and severe-weather protocols.

  14 lessons · 3 open to everyone · About 5.5 hours · Level: CLB 5–6

• Hotel Safety & Security

  Safety and security as a hotel employee. RACE (Rescue, Alarm, Confine, Extinguish/Evacuate) fire response, evacuation drills, key-card systems and access control, recognising suspicious activity, guest privacy and confidentiality, pool and fitness centre safety, common workplace injuries in hotels, and security equipment (CCTV, panic buttons, radios). The capstone of the hotel track.

  14 lessons · 3 open to everyone · About 5.5 hours · Level: CLB 4–5

• Interprofessional Team Communication

  Canadian healthcare runs on team communication. SBAR for handovers; huddles for shifts; rounds for plans; physician escalation when something's wrong. This course teaches the language patterns IENs need.

  4 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–9

• Lean Manufacturing

  Lean manufacturing principles in Canadian plants. What 'Lean' means, the 8 wastes (TIMWOODS), 5S workplace organisation, visual management (kanban, andon, performance boards), Kaizen and how to submit an improvement idea, standard work, PDCA problem-solving, and how to participate in daily team huddles and gemba walks. The capstone of the manufacturing track.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 4–7

• Project Management Communication

  Communication-focused project management in Canadian workplaces — useful whether or not you carry a PMP. Project vocabulary, planning and scheduling language, written and verbal status updates, stakeholder communication, managing expectations and scope, risk communication, collaboration tools (Asana, Jira, Smartsheet, Monday, Slack), and how to facilitate a productive post-project retrospective. The capstone for the leadership track.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 6–7

• Starting Your Own Cleaning Business

  Many newcomers eventually start their own cleaning business — residential, small commercial, or specialty. The barriers are low and the path forward is realistic. This course covers the legal setup (sole proprietor vs corporation), pricing, finding clients, taxes (CRA, GST/HST), and the growth steps from solo cleaner to small crew owner.

  5 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 5–6

• Talking About AI at Work — Meetings, Stand-ups & Reviews

  ML teams have specific meeting patterns — stand-ups, model reviews, retros, and design reviews. This course teaches the vocabulary and patterns IEPs need.

  4 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Time Management & Work-Life Balance

  Canadian workplaces expect punctuality, predictability, and the ability to juggle multiple tasks. This course teaches how to read a work schedule, plan a week, handle overtime offers, call in sick or late without damaging your reputation, request schedule changes politely, manage competing priorities, ask for help before you're overwhelmed, take statutory holidays, and protect your personal time without seeming uncommitted.

  15 lessons · 3 open to everyone · About 5.5 hours · Level: CLB 4–5

• Visual Merchandising & Stocking

  How a Canadian store gets stocked, set, and merchandised. Read a planogram, stock and front shelves, rotate stock by FIFO, receive shipments and check them in, build seasonal displays, apply price tags and clearance stickers, run inventory counts, and work safely with carts, ladders, and pallet jacks. Closes the retail track with the back-of-house art most newcomers learn on the job.

  14 lessons · 3 open to everyone · About 5.5 hours · Level: CLB 3–4

• Warehouse Safety & Ergonomics

  Warehouse work has high injury rates — but most injuries are preventable. This course teaches the four big risk areas: musculoskeletal injuries from poor lifting; slip/trip/fall hazards; environmental stress (heat in summer, cold storage in winter); and emergency response. Includes the proper incident-reporting language under provincial OHS Acts and the housekeeping standards that keep a warehouse safe.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 4–5

• AI for Software Engineers — Co-pilots, RAG & Agents

  Software engineers increasingly build AI-powered features. This course covers the vocabulary, design patterns, and review language for LLM-integrated software.

  5 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Apprenticeship Pathway Language

  Apprenticeship is the formal path into Canadian trades — apprentice + journeyperson + ratios + log books + Red Seal. This course covers the language and process of getting onto and through the apprenticeship system.

  7 lessons · 3 open to everyone · About 2 hours · Level: CLB 5–6

• Civic Engagement Beyond the Citizenship Test

  The citizenship test will tell you Canada has three levels of government and a parliament. This course tells you what to do with that knowledge — how to register to vote, how to write to your MP, how to speak at a town hall, and how to influence the decisions that affect your daily life.

  7 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 5–6

• Client Advisory & Stakeholder Communication

  CPAs increasingly serve as advisors, not just compliance providers. This requires specific communication skills — translating numbers into business decisions, managing difficult client conversations, navigating multi-stakeholder dynamics. This course covers the advisory communication skills.

  4 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–9

• Code-Switching — Formal, Informal & Inclusive Register

  Same idea, different audience, different register. This course teaches code-switching — adjusting formality, tone, and inclusive language to context. Essential for newcomer professionals navigating Canadian workplaces.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Dementia & Alzheimer's Care

  About 70% of Canadian long-term care residents have some form of dementia. PSWs who can communicate calmly, recognize behavioural changes, redirect agitation, and partner with families are the ones who get hired first, retained longest, and promoted into team-lead roles. This course covers the practical skills — built around the person-centred care principles taught at Canadian colleges and used in CRPNs across the country.

  5 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 5–6

• Difficult Conversations — End-of-Life, Bad News, Family Meetings

  End-of-life conversations, breaking bad news, family meetings, MAID inquiries — these are central to Canadian nursing. This course teaches the language and the compassion they require.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 8–10

• Government Online Portals

  Almost every Canadian government service has moved online. Six portals do 90 % of the work — but each has its own login, its own quirks, and its own ways of locking you out. This course walks you through every one, with screenshots, real questions, and 'what to do when you're stuck'.

  8 lessons · 3 open to everyone · About 3 hours · Level: CLB 4–5

• Investing Basics — TFSA, RRSP, FHSA & RESP

  By year 2 in Canada, many newcomers have a paycheque, an emergency fund, and a question — 'should I be investing?' The right account often matters more than the right stock. This course explains the four most useful Canadian tax-advantaged accounts and how to open and use them. General information, not financial advice.

  8 lessons · 3 open to everyone · About 3 hours · Level: CLB 6

• RECE / CECE / Provincial Licensure Pathway

  For educators trained outside Canada: how early childhood educators are registered in Ontario, BC, Alberta and other provinces, getting your credentials recognised, the code of ethics, and preparing for an interview.

  6 lessons · 3 open to everyone · About 3 hours · Level: CLB 4–7

• Self-Employment & Small Business Setup

  Many newcomers start businesses — driving, contracting, consulting, retail. This course covers the practical setup: registering, taxes, accountants, first customers. Check your permit conditions first: only citizens, permanent residents and some open work permit holders can be self-employed.

  11 lessons · 3 open to everyone · About 3.5 hours · Level: CLB 7–8

• Time, Days & Canadian Weather

  Tell time on a clock and on a phone, name the days and months, read appointment cards and bus schedules, and understand the four very different Canadian seasons. The weather lessons go beyond vocabulary — how to dress for windchill, when to layer, what 'feels like' means, and why winter footwear matters more than winter coats.

  14 lessons · 3 open to everyone · About 5 hours · Level: CLB 1–2

• Writing About AI — Specs, Updates & Reports

  Strong AI engineering work depends on clear writing — model specs, project updates, eval reports, executive summaries. This course teaches the patterns IEPs need.

  1 lesson · 1 open to everyone · About half an hour · Level: CLB 7–8

• AI English — Vocabulary, Concepts & News Reading

  AI is in the news constantly. Tokens, parameters, training, models — the vocabulary is everywhere. This course teaches the AI English newcomers need to read news, attend tech events, and discuss AI socially without confusion.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• AI Job Search in Canada — Resume, Portfolio & Interviews

  Canadian AI hiring is competitive and specific. This course covers strategic job targeting, resume conventions, technical interview prep, and the AI-specific patterns that work.

  4 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• AI for Job Search

  AI tools have transformed job search — but using them well requires skill. This course covers practical prompting for resumes, cover letters, interview prep, and networking outreach.

  1 lesson · 1 open to everyone · About half an hour · Level: CLB 6–7

• AI in Daily Life — ChatGPT, Voice Assistants & Smart Home

  ChatGPT, Claude, Gemini, Copilot, Siri, Alexa — what they actually are, how to use them well, and where to be careful. Practical for newcomers using AI for translation, writing, and learning English. CLB 3-5 level. No prior tech background required.

  9 lessons · 3 open to everyone · About 3 hours · Level: CLB 3–5

• Cloud & DevOps Communication — AWS, Azure, GCP

  Cloud and DevOps are core to modern tech work. This course covers vocabulary, design language, and operational communication for AWS/Azure/GCP environments.

  5 lessons · 3 open to everyone · About 1 hour · Level: CLB 7–8

• Cultural Safety, Indigenous Patients & Trauma-Informed Nursing

  Canadian nursing has been transformed by the TRC Calls to Action and the In Plain Sight report. Cultural safety, trauma-informed care, and Indigenous health are now core to nursing practice. This course covers what IENs must know.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 8–10

• Job Search for IEP Accountants

  Canadian accounting employs across Big Four, mid-market firms, industry (corporate accounting), and government. Each has different hiring patterns. This course covers strategic targeting and Canadian accounting interviews.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 7–9

• Medication Administration & Documentation

  Medication administration is one of the most regulated parts of PSW work. The scope varies by province, employer, and the resident's situation. This course covers the basics: the 5 (now 9) rights of medication administration, the difference between PSW assistance and RPN administration, the most common errors, and accurate charting.

  3 lessons · 3 open to everyone · About 1 hour · Level: CLB 5–6

• Places, Directions & Getting Around

  Move around your Canadian city with confidence. Names of the places you need most (bank, library, clinic, school, post office), how to ask for and follow directions, how to read transit signs and route maps, how to buy and tap a PRESTO/Compass/OPUS card, and how to use Google Maps in English to plan a trip and read the spoken directions.

  13 lessons · 3 open to everyone · About 5 hours · Level: CLB 1–2

• Site Supervisor & Gold Seal Communication

  Site supervisors run construction projects through documented language — RFIs, change orders, deficiency reports, lookaheads. This course covers the language of supervision and the Gold Seal certification framework.

  6 lessons · 3 open to everyone · About 2 hours · Level: CLB 6–7

• Tenant Rights & Disputes

  Most newcomers rent for their first few years. Provincial tenancy law is on your side — but only if you understand the deadlines and the forms. This course walks through the standard lease, notices to end tenancy, repair requests, illegal clauses, and how to file an application when you need to.

  7 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 5–6

• Everyday Canadian Conversations

  The capstone of Life in Canada Foundations. The small social conversations that newcomers find hardest — responding to 'how are you?', talking about the weather, chatting with a neighbour, answering 'what do you do?', expressing likes and dislikes, and telling someone about your day or your weekend. With cultural notes on Canadian politeness, eye contact, and the difference between 'how are you?' and 'how are you doing?'

  14 lessons · 3 open to everyone · About 5 hours · Level: CLB 2

• Family Violence Resources & Safe-Disclosure Language

  A trauma-informed introduction to family violence resources in Canada. Whether you are seeking help yourself, supporting a friend, or learning so you'll be ready if you ever need to act, this course gives you the words, the helplines, and the newcomer-specific legal protections that exist in Canada. Every lesson includes a content note and 24/7 crisis-line numbers.

  9 lessons · 3 open to everyone · About 3.5 hours · Level: CLB 5–6

• IEN Job Search & Licensure Interviews

  Once licensed, IENs face the Canadian nursing job market — major hospital networks, smaller communities, specialty areas, leadership roles. This course covers job search, application strategies, and nursing-specific interview patterns.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 7–9

• Mental Health First Aid for PSWs

  PSWs encounter mental-health needs constantly: depression in long-term care residents, anxiety in family members, suicidal thoughts in clients, and the cumulative toll on yourself. This course teaches the basic recognition skills, the communication patterns that help, the escalation rules, and self-care strategies for high-stress care work. This course is not the official Mental Health First Aid course, and it does not give you a Mental Health First Aid certificate.

  5 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 5–6

• Tech Project Management — Scrum, Kanban & Stand-ups

  Canadian tech runs on agile. This course covers Scrum and Kanban vocabulary, daily stand-ups, sprint planning, retrospectives, and the project-management English IEPs need to operate effectively.

  3 lessons · 3 open to everyone · About half an hour · Level: CLB 6–8

• Union Basics for Newcomers

  About 3 in 10 employees in Canada are covered by a union — and many newcomers join one in their first job in healthcare, manufacturing, retail, transit, or the public sector. This course explains what unions actually do, what dues pay for, how grievances work, and how to talk to your shop steward.

  8 lessons · 3 open to everyone · About 3 hours · Level: CLB 6

• AI Tools at Work — Practical, Ethical, Safe

  AI tools are now part of most Canadian workplaces. Some employers encourage them; some forbid them; many are still figuring out the rules. This course teaches you how to use AI tools to draft emails, summarize documents, learn job-specific vocabulary, and improve your English — while staying safe with confidential information, complying with workplace policies, and avoiding the costly mistakes (hallucinations, privacy breaches, plagiarism) that get newcomers in trouble.

  7 lessons · 3 open to everyone · About 2.5 hours · Level: CLB 7–8

• Career Path — PSW to RPN to RN

  Many PSWs move into nursing — RPN (Registered Practical Nurse) first, sometimes RN (Registered Nurse) later. The path is real, well-supported, and increasingly subsidized. This course walks through the requirements, programs, exams, costs, and timeline.

  4 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 5–7

• Data Engineering & Analytics English

  Data engineering vocabulary, pipeline-incident communication, and analytics stakeholder management for IEPs joining Canadian data teams.

  3 lessons · 3 open to everyone · About half an hour · Level: CLB 7–8

• Technical Writing — RFCs, Design Docs & Runbooks

  RFCs, design docs, runbooks, and Confluence pages. The patterns Canadian tech teams use for async decision-making and operational knowledge.

  3 lessons · 3 open to everyone · About half an hour · Level: CLB 7–8